The Citadel Resorts, Jiya Pālampur, Pālampur - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Midway Dharamshala-Palampur, Pālampur, India

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

17 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

19 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Deluxe Double Room

Max:

2 persons

22 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Pālampur 5.5 mi

Airports

Kangra (DHM) 16.6 mi

Pathankot Air Force (IXP) 67.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Experience

“During my stay, I had the chance to try some of the food offerings, and I was pleasantly surprised! The meals were absolutely delicious, especially the ginger potato chips, which I can highly recommend. It was a treat to indulge in scrumptious cuisine in such a beautiful setting. Coupled with excellent service, it made for nice meals.” view full review

Serene Relaxation Spot

“I found the entire atmosphere to be incredibly calm and peaceful. Waking up to the sounds of birds chirping and the beautiful views was a unique way to start the day. I appreciated the perfect environment for relaxation, making it easy to unwind and enjoy leisure time without distractions.” view full review

Comfortable Accommodations

“The room I stayed in was very clean and equipped with all the basic amenities I needed. Despite being on the smaller side, it was comfortable and cozy. The balcony offered a nice little spot to take in the surroundings, adding to my overall enjoyment of the accommodations.” view full review

Fun Activities Available

“I was able to take advantage of several leisure activities available on-site, including pool and table tennis. These facilities added fun elements to my stay, providing options for entertainment when I wasn't exploring the beautiful area around the resort.” view full review

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Baggage storage
Coffee shop

Services

Free airport shuttle
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Paid breakfast
Restaurant

Spa & Leisure

Garden area
Library

Room features

Sitting area
Terrace
Balcony

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Midway Dharamshala-Palampur, Pālampur, India

Map view

Midway Dharamshala-Palampur, Pālampur, India

City landmarks

Lahla-Gopalpur Link Rd

Gopalpur Zoo

1.5 mi

Chamunda

Chamunda Devi Temple

2.5 mi

Durga Devi Mandir

1.7 mi

Trin Chen Cho Dey Monaestry

1.8 mi

Jia Monastery

1.9 mi

Nagri

Nandikeshwar Temple

1.9 mi

Jia Gurudwara

1.9 mi

Dhanota

Dorzong Buddhist Monastic instutute

2.1 mi

Baba's Cave

2.1 mi

Nagri

2.2 mi

Trail to Devi Himani Chamunda Mandir

Adi Himani Chamunda Temple

2.2 mi

Aadi Himani Chamunda Devi Mandir

2.2 mi

Chandar Bhan

Himani Chamunda

2.2 mi

10 Km From Palampur

Chamunda Nandikeshwar Temple

2.5 mi

Kangra Valley

2.4 mi

Malan Dadh Road Palampur Dharmashala Road

Chamunda Devi Temple of Devi

2.5 mi

Chamunda

2.5 mi

Chamunda Devi Market

2.5 mi

Chamunda Devi Mandir

2.5 mi

Gari Wali Mata

2.8 mi

Nearby

Dhanota

Dorzong Buddhist Monastic instutute

0 ft

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

6.6

Location

7.4

Service

9.2

Dining

6.8

Grayson

United Kingdom, February 2025

8.2/10

I had a wonderful stay at The Citadel Resorts, Jiya in Palampur. The breathtaking views of the Dhauladhar ranges were a real highlight, although the remoteness may not be for everyone. The hospitality from Mr. Rajat and the owner was truly exceptional, making me feel very welcome. The food was delicious, but the dining options could have been a bit more varied.

Rooms

9.0

My room had an excellent view of the valley and snow-capped mountains, reminding me of Austria's stunning landscapes.

Service

9.0

The service was outstanding, with a very polite gentleman serving us our outdoor dinner, making us feel very cared for.

Location

8.0

I loved the location, though it's somewhat remote, the peace and quiet away from town made me feel spellbound in nature.

Dining

7.0

The food was simple but delightful, with fresh ingredients, though I wished for a bit more variety beyond just refillable meals.

Facilities

8.0

The resort offered handy amenities like laundry and free shuttle services, which made my stay comfortable.

Stella

United Kingdom, January 2025

7.6/10

My stay at Jiya in Palampur was quite the mix. The views of the Dhauladhar ranges were stunning, but the room cleanliness left something to be desired. The food was delicious, and the hospitality from the resort manager and owner really stood out, which made up for a lot.

Rooms

6.0

The room was dirty despite booking a twin and confirming months ahead.

Service

9.0

The staff was super cooperative and even got medicine for me from Palampur, which was quite a distance.

Location

8.0

Situated on top of a mountain, the location had brilliant views and felt remote, just uphill from the small village of Jiya.

Dining

8.0

The food quality was too good, with refills of fresh food even at midnight, though it wasn't a buffet layout.

Facilities

7.0

Facilities like laundry and tours/ticket assistance were available, but these didn't really impress me.

Owen

United Kingdom, December 2024

7.0/10

My stay at The Citadel Resorts, Jiya was a mixed bag. The views of the valley and snow-capped mountains were breathtaking, but the room I received was not what I expected. The hospitality was top-notch, thanks to the attentive staff, especially Mr. Rajat, who made the experience memorable with his warm welcome and excellent breakfast service.

Rooms

5.0

The room had an amazing valley and mountain view, but when I booked a twin room, I ended up with a shabby room that felt run down, with gaps in the windows and some mold on the walls.

Service

10.0

The staff, especially Mr. Rajat, were incredibly friendly and always ready to help with whatever I needed, making me feel well taken care of during my stay.

Location

7.0

The resort is somewhat remote, which is perfect for nature lovers, but it’s a bit far from Dharamshala and other attractions, making travel a little inconvenient.

Dining

6.0

The buffet breakfast was good and constantly refilled, but overall, the quality of the food could have been better, as some meals were just average.

Facilities

7.0

Amenities like dry cleaning and shuttle services were available, which is handy, but I felt the overall facilities could use some updates to match the scenic beauty outside.

Jason

United Kingdom, November 2024

7.4/10

My stay at The Citadel Resorts, Jiya in Palampur was a blend of beautiful views and warm service. The location had its challenges, especially at night, but the charm of the place made up for it. I appreciated the cleanliness of the rooms, though they could have been more spacious.

Rooms

7.0

The rooms were very neat and clean, and nicely kept, though they were not very spacious.

Service

9.0

The staff did a terrific job and provided excellent service. They were so warm & welcoming.

Location

7.0

The location is a bit difficult to reach, especially at night, so I would advise reaching before sunset. It's perfectly perched on a hill with beautiful valley views.

Dining

6.0

Breakfast offered sausages, bacon, and hash browns, but it was not a buffet. If you're booking with buffet, be aware of this.

Facilities

8.0

The resort offers convenient facilities like dry cleaning, laundry, and free shuttle service.

Theodore

United Kingdom, October 2024

7.4/10

During my stay at The Citadel Resorts, Jiya, the architecture of the building was truly a masterpiece, providing a beautiful backdrop for my experience. However, there were some cleanliness issues in the room that detracted from the overall comfort. The service from the staff was exceptional, making my stay more enjoyable despite the issues.

Rooms

6.0

While my room had nice, functional beds and a clean, well-maintained washroom, there were some cleanliness issues that I encountered, such as mould on the walls and gaps in the windows.

Service

9.0

The staff were incredibly welcoming and attentive, providing personal attention to all my needs, which significantly enhanced my overall experience.

Location

7.0

The resort is located between Dharamshala and Palampur, making it a bit isolated, but it is conveniently accessible with three approach roads from Palampur, Dharamshala, and Gopalpur.

Dining

7.0

The dining options weren't very extensive, but the food was tasty enough, including items like sausages, bacon, and even Neapolitan pizza.

Facilities

8.0

The resort offered useful facilities like laundry service and shuttle service, which I found very convenient during my stay.