The Citadel Resorts, Jiya, Palampur - Reviews, Rooms Options & Prices 2025

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About the Resort

Midway Dharamshala-Palampur, Palampur, India

The Citadel Resorts, Jiya, located in Palampur, India, is an exquisite getaway that combines breathtaking mountain and river views with impeccable services. Nestled 30 km from both Kangra and Dharamshala, the resort epitomizes tranquility and natural beauty. Guests can enjoy thoughtfully designed accommodations that reflect an inviting ambiance while being surrounded by cultural landmarks. Unique offerings such as complimentary transportation from nearby locales enhance the overall guest experience.

Location

Situated 30 km from Kangra, the resort is conveniently positioned near several notable landmarks. Guests can easily visit the Dorzong Buddhist Monastic Institute, Chamunda Devi Temple, and Gopalpur Zoo, all within a short distance. Transportation options include complimentary pick or drop services from local bus stands and Gaggal Airport upon prior request.

Rooms

The rooms at The Citadel Resorts feature stunning mountain and river views. Each room is equipped with a balcony, flat-screen TV with cable channels, a seating area, and an attached bathroom with hot and cold shower facilities. Standout features include parquet and tile/marble flooring, providing a unique aesthetic to each accommodation.

Eat & Drink

The resort offers onsite restaurants serving a diverse array of cuisines. Guests can delight in a complimentary buffet breakfast along with a welcome drink upon arrival. Additional in-room amenities include cookies, a fruit basket, and a kettle with tea bags, ensuring a warm and inviting dining experience throughout the stay.

Leisure & Business

The Citadel Resorts provides excellent leisure facilities to enhance guest enjoyment. Onsite, guests can relax in the comfortable sitting areas or enjoy nature's beauty from their balconies. For those who wish to explore the area, recreational activities may include visits to nearby temples and zoos, offering enriching experiences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

Max:

2 persons

17 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Deluxe Double Room

Max:

2 persons

19 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Super Deluxe Double Room

Max:

2 persons

22 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Palampur 8.9 km

Airports

Kangra (DHM) 26.7 km

Pathankot Air Force (IXP) 107.8 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

I had an really good dining experience at The Citadel Resorts! The breakfast and dinner buffets were amazing, featuring a variety of delicious options. I especially recommend trying the Bhindi Masala and Jeera Aloo before leaving. The food was served hot, and I couldn't get enough of the local flavors. It definitely enhanced my stay.

IsaacW47. United Kingdom, 2024-02-11Read full review on

Comfortable & Modern Rooms

The rooms at the resort were incredibly clean and comfortable. I loved the modern ensuite washrooms and the facilities provided, which made my stay very convenient. Plus, the view from my room was amazing, making for a perfect romantic getaway.

GraysonP92. Australia, 2024-03-21Read full review on

Spotless Bathroom Facilities

The bathrooms were among the cleanest I have ever seen in a hotel! The modern features made using them a pleasure. Everything was well-maintained, and I appreciated the attention to detail. It contributed significantly to my overall comfort during the stay.

WalterG58. Canada, 2024-04-30Read full review on

Serene & Peaceful Atmosphere

The overall atmosphere of The Citadel Resorts was incredibly serene and peaceful. I truly enjoyed the quiet comfort it provided, which was perfect for unwinding. I could connect with nature and relax thoroughly while soaking in the stunning scenic views around.

JoshuaH34. New Zealand, 2024-06-15Read full review on

What’s included

General

Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Luggage storage
Coffee shop

Services

Free airport shuttle
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Paid breakfast
Restaurant

Spa & Leisure

Garden area
Library

Room features

Sitting area
Terrace
Balcony

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Midway Dharamshala-Palampur, Palampur, India

Map view

Midway Dharamshala-Palampur, Palampur, India

City landmarks

Lahla-Gopalpur Link Rd

Gopalpur Zoo

2.4 km

Chamunda

Chamunda Devi Temple

4.0 km

Durga Devi Mandir

2.7 km

Trin Chen Cho Dey Monaestry

2.9 km

Jia Monastery

3.0 km

Nagri

Nandikeshwar Temple

3.1 km

Jia Gurudwara

3.1 km

Dhanota

Dorzong Buddhist Monastic instutute

3.4 km

Baba's Cave

3.4 km

Nagri

3.5 km

Trail to Devi Himani Chamunda Mandir

Adi Himani Chamunda Temple

3.6 km

Aadi Himani Chamunda Devi Mandir

3.6 km

Chandar Bhan

Himani Chamunda

3.6 km

10 Km From Palampur

Chamunda Nandikeshwar Temple

4.1 km

Kangra Valley

3.9 km

Malan Dadh Road Palampur Dharmashala Road

Chamunda Devi Temple of Devi

4.1 km

Chamunda

4.0 km

Chamunda Devi Market

4.0 km

Chamunda Devi Mandir

4.1 km

Gari Wali Mata

4.6 km

Nearby

Dhanota

Dorzong Buddhist Monastic instutute

0 m

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

6.6

Location

7.4

Service

9.2

Dining

6.8

Grayson

United Kingdom, February 2025

8.2/10

I had a wonderful stay at The Citadel Resorts, Jiya in Palampur. The breathtaking views of the Dhauladhar ranges were a real highlight, although the remoteness may not be for everyone. The hospitality from Mr. Rajat and the owner was truly exceptional, making me feel very welcome. The food was delicious, but the dining options could have been a bit more varied.

Rooms

9.0

My room had an excellent view of the valley and snow-capped mountains, reminding me of Austria's stunning landscapes.

Service

9.0

The service was outstanding, with a very polite gentleman serving us our outdoor dinner, making us feel very cared for.

Location

8.0

I loved the location, though it's somewhat remote, the peace and quiet away from town made me feel spellbound in nature.

Dining

7.0

The food was simple but delightful, with fresh ingredients, though I wished for a bit more variety beyond just refillable meals.

Facilities

8.0

The resort offered handy amenities like laundry and free shuttle services, which made my stay comfortable.

Stella

United Kingdom, January 2025

7.6/10

My stay at Jiya in Palampur was quite the mix. The views of the Dhauladhar ranges were stunning, but the room cleanliness left something to be desired. The food was delicious, and the hospitality from the resort manager and owner really stood out, which made up for a lot.

Rooms

6.0

The room was dirty despite booking a twin and confirming months ahead.

Service

9.0

The staff was super cooperative and even got medicine for me from Palampur, which was quite a distance.

Location

8.0

Situated on top of a mountain, the location had brilliant views and felt remote, just uphill from the small village of Jiya.

Dining

8.0

The food quality was too good, with refills of fresh food even at midnight, though it wasn't a buffet layout.

Facilities

7.0

Facilities like laundry and tours/ticket assistance were available, but these didn't really impress me.

Owen

United Kingdom, December 2024

7.0/10

My stay at The Citadel Resorts, Jiya was a mixed bag. The views of the valley and snow-capped mountains were breathtaking, but the room I received was not what I expected. The hospitality was top-notch, thanks to the attentive staff, especially Mr. Rajat, who made the experience memorable with his warm welcome and excellent breakfast service.

Rooms

5.0

The room had an amazing valley and mountain view, but when I booked a twin room, I ended up with a shabby room that felt run down, with gaps in the windows and some mold on the walls.

Service

10.0

The staff, especially Mr. Rajat, were incredibly friendly and always ready to help with whatever I needed, making me feel well taken care of during my stay.

Location

7.0

The resort is somewhat remote, which is perfect for nature lovers, but it’s a bit far from Dharamshala and other attractions, making travel a little inconvenient.

Dining

6.0

The buffet breakfast was good and constantly refilled, but overall, the quality of the food could have been better, as some meals were just average.

Facilities

7.0

Amenities like dry cleaning and shuttle services were available, which is handy, but I felt the overall facilities could use some updates to match the scenic beauty outside.

Jason

United Kingdom, November 2024

7.4/10

My stay at The Citadel Resorts, Jiya in Palampur was a blend of beautiful views and warm service. The location had its challenges, especially at night, but the charm of the place made up for it. I appreciated the cleanliness of the rooms, though they could have been more spacious.

Rooms

7.0

The rooms were very neat and clean, and nicely kept, though they were not very spacious.

Service

9.0

The staff did a terrific job and provided excellent service. They were so warm & welcoming.

Location

7.0

The location is a bit difficult to reach, especially at night, so I would advise reaching before sunset. It's perfectly perched on a hill with beautiful valley views.

Dining

6.0

Breakfast offered sausages, bacon, and hash browns, but it was not a buffet. If you're booking with buffet, be aware of this.

Facilities

8.0

The resort offers convenient facilities like dry cleaning, laundry, and free shuttle service.

Theodore

United Kingdom, October 2024

7.4/10

During my stay at The Citadel Resorts, Jiya, the architecture of the building was truly a masterpiece, providing a beautiful backdrop for my experience. However, there were some cleanliness issues in the room that detracted from the overall comfort. The service from the staff was exceptional, making my stay more enjoyable despite the issues.

Rooms

6.0

While my room had nice, functional beds and a clean, well-maintained washroom, there were some cleanliness issues that I encountered, such as mould on the walls and gaps in the windows.

Service

9.0

The staff were incredibly welcoming and attentive, providing personal attention to all my needs, which significantly enhanced my overall experience.

Location

7.0

The resort is located between Dharamshala and Palampur, making it a bit isolated, but it is conveniently accessible with three approach roads from Palampur, Dharamshala, and Gopalpur.

Dining

7.0

The dining options weren't very extensive, but the food was tasty enough, including items like sausages, bacon, and even Neapolitan pizza.

Facilities

8.0

The resort offered useful facilities like laundry service and shuttle service, which I found very convenient during my stay.